TERMS AND CONDITIONS FOR THIS CRUISE
Princess Cruises Booking Conditions
All bookings on Princess Cruises from Australia are subject to these Booking Conditions, and the Passage Conditions contained here, and to the availability of the appropriate accommodation at time of booking. These passage and booking conditions are the latest available. Please read them carefully as you will be bound by them.
The terms “The Carrier/We/Our/Us” means Carnival plc and, as applicable, the ship’s owners, operators, managers, charterers, and any of their parent, affiliate or subsidiary companies. In entering into this contract you are contracting with Carnival plc. These terms and conditions must be read having regard to the provisions of the Trade Practices Act 1974 (to the extent applicable) which gives rights and remedies to consumers in relation to the supply of goods and services. The terms and conditions in these ‘Passage Conditions’ do not have the effect of excluding, restricting or modifying any applicable rights under the Trade Practices Act
CABIN GUARANTEES: A guarantee is our undertaking to provide a specific type of stateroom and fare, so passengers can proceed with their cruise plans. A stateroom number however, will be advised at a later date. We reserve the right to change the stateroom allocated to you at our discretion.
CONFIRMATIONS: Bookings must be secured by paying a per person non-refundable, non-transferable deposit within 3 days of booking confirmation regardless of the fare paid. On receipt of your deposit, you will receive a booking confirmation.
MANDATORY BOOKING FORM AND PAYMENT: Once you have made your booking you must complete the online booking form. The new online booking form is easy to use - simply go to princess.com.au and click on the ‘Cruise Personaliser’ tab. Read and accept the terms and conditions on this website, enter your booking number and name as per booking then you will be able to enter your booking form details. The balance of all fares must be received by us and applied to the booking no later than 95 days prior to your sailing date.
Documentation will usually be dispatched approximately 40 days prior to sailing provided all personal information has been added to the booking.
CANCELLAT IONS: Cancellations made before the advertised date of departure will incur the following charges per person. In addition, your travel agent may choose to charge you a handling fee. Please note that the transfer of an existing cruise booking to a new cruise is regarded as a cancellation of the first cruise booking and is subject to the applicable cancellation fees.
Cancellation Fee on cruises S814, S817, S819, S901, S907, S910, S916, D836, D901, D907, D908N, D914
Loss of deposit - 75 days or more, 25% of total fare - 74 - 61 days, 50% of total fare 60 - 31 days, 100% of total fare 30 days or less
Cancellation fee on all other cruises
181 days or more from departure - Full refund
71 - 180 days from departure - Deposit + any airline fees
43 -70 days from departure - 25% of total fare + any airline fees
15 - 42 Days from departure - 50% of the total fare + any airline fees
14 days or less from departure - 100% of the total fare + any airline fees
**Please see the Cruises Online (the agent) cancellation policy in their terms and conditions.
GOODS AND SERVICES TAX: S809N, S813, S818, S819, S906, S907, S909, S915, D836, D904, D910 and D912 cruise fares include GST and purchases made on board your cruise are subject to GST.
DUTY AND TAX-FREE SHOPPING: Duty and tax-free shopping on board includes liquor, perfume, electronic goods, fine jewellery, watches and giftware, all at great savings against domestic retail prices. Duty and tax-free shopping is not available on Australian coastal cruises, except Queensland cruises featuring Willis Island.
CHANGES TO RESERVAT IONS: We reserve the right not to accept replacement passengers for bookings in any grade of accommodation for which there is a waitlist. The only exception is where a complete stateroom is booked and one person in that stateroom cannot travel. In this instance, a replacement passenger will be accepted or remaining passengers will be charged the applicable fare (see ‘FARE BASIS’). An administration fee of AUD100 per person will apply for each replacement passenger accepted after deposit has been received. It is essential that your full passport name is given to us at the time of booking, as any correction/alteration to a passenger name after tickets/vouchers have been issued is subject to an AUD50 per person charge on each occasion.
AIRFARES: To be eligible to take a Princess organised airfare you must take a full cruise and travel on flights and airlines nominated by us. Airline baggage restrictions apply. Airfares do not include stopover accommodation. Bookings are subject to limited availability and conditions apply. Children 2 to 11 years and infants occupying a seat pay the full airfare for domestic flights. Infants not occupying a seat travel free on domestic flights. Additional charges may apply for flight requests which differ from our nominated flights and/or airlines.
AIR TICKETING: We will issue, as an agent only, documentation for travel on flights and airlines nominated by us, subject to airline schedules and availability. Flight requests are confirmed upon receipt of full payment from us. We cannot accept any responsibility where airline schedules or seat availability necessitates overnight hotel accommodation. Alterations to flights after flights have been booked will be subject to a minimum amendment fee of AUD100 per person up to the cost of new air ticket depending on the circumstances. Please note that flight amendments are subject to our booking class availability and additional charges may apply for flight requests which differ from our nominated flights and/or airlines. We reserve the right to pass on any additional airline charges imposed after flights have been booked.
MAKING YOUR OWN TRAVEL ARRANGEMENTS: When arranging your own connecting air travel in conjunction with your Sun Princess or Dawn Princess cruise, please ensure your flight arrives no later than midday on the day of embarkation, and your return flight leaves no earlier than midday on the day of disembarkation. We will not be held responsible for any unforeseen circumstances that necessitate any changes to your travel arrangements.
Shore Tours and Landtours: These tours are operated by local independent companies. In selling tickets for these optional programmes, Princess Cruises acts only for other independent companies who provide such programmes as independent contractors and from whom Princess Cruises get a commission. Princess Cruises shall not be liable for any loss, damage, injury, illness or death arising from or occurring during a shore excursion or tour, whether or not such a shore excursion or tour was purchased through Princess Cruises.
Land and Air Arrangements: Princess Cruises shall not be liable for any loss, damage, injury, illness, death, cost of delay arising from or in connection with the services and facilities provided by or any act of an independent contractor such as airline, hotel, tour, restaurant rail or any other transport operator, etc., whether or not such arrangements were made by Princess Cruises.
Coach Packages: The coach package includes return travel only and cannot be used for oneway travel. Coach transfers are available on the day of embarkation and disembarkation only, and operation of the service is subject to minimum numbers.
HEALTH: Passengers’ wellbeing is our foremost concern and any recent/current physical or mental condition that may require medical attention or special treatment (including travelling with a wheelchair), must be advised to us at time of booking. In addition, we may require you to complete a pre-boarding medical questionnaire. If you are travelling with any medical apparatus, please advise us at time of booking so we can ensure this apparatus will operate on board and send you an information sheet where appropriate. A booking may be refused or cancelled after deposit for anyone whose state of physical or mental health renders them, in our opinion, unfit for travel, or anyone whose condition may constitute a danger to themselves or any other passenger. Details regarding wheelchair access are available at the time of booking. Your travel agent should check with us for details. A certificate of fitness may be required for passengers with a known medical condition and if so they should carry this with them on board. To aid in on board medical care these passengers may also be requested to bring with them a recent medical history from their own doctor and a list of current medications. All passengers must bring sufficient quantities of any prescribed medicines to last the duration of the cruise. Please note that travel insurance is essential.
VACCINATIONS AND HEALTH ADVISORIES: We recommend seasonal influenza vaccination for all passengers. Furthermore, you are strongly advised to seek advice from either your doctor or an approved public health travel advisory service, to identify any specific vaccination or health precautions required for each port of call, e.g. World Health Organisation (www.who.int/ith) or The Department of Foreign Affairs and Trade (www.dfat.gov.au) . Some countries strictly enforce certain health requirements. Failure to comply may result in the local authorities preventing passengers from going ashore and some may impose a monetary fine or deny the ship entry into the port.
PASSENGERS WITH DISABILITIES OR REQUIRING ASSISTANCE: Certain facilities are available for people with disabilities or who require assistance. Please ask your travel agent if you have any special needs.
MEDICAL SERVICES: The on board medical centre is staffed by full time, registered doctors and nurses. In addition to daily centre opening hours, the medical staff, headed by the Senior Doctor, are on call 24 hours a day, seven days a week to provide medical care for both passengers and crew in the event of an emergency. Charges for medical services will be added to your on board account and you will be provided with an itemised account to submit to your insurance company. Medical services on board are outside the scope of Australian Medicare and treatment is charged at private rates. All charges for consultations, treatments and medication, including those incurred on Australian coastal cruises, cannot be claimed on Australian Medicare. We strongly recommend that you arrange appropriate international travel insurance at time of booking. The Carrier is not a healthcare provider and shall not be liable for the death, injury or sickness of any passenger arising from any act or omission of doctors, nurses or other providers of medical services with respect to the treatment, advice, care or services of any kind given by such persons to any passenger. These medical providers exercise their own medical judgement and expertise.
DINING: Seating arrangements in the dining room are made by request on a first-come, firstserved basis. To request your preference for Traditional first or second seating, special diets, or seating with a specific party, it is best to have your travel agent make the request at the time of booking. Ultimate Balcony Dining™ is only available to passengers occupying a balcony stateroom and can only be requested once on board, subject to availability.
TIPPING: During your cruise, many members of our staff will provide you with excellent service, and tipping is simply the traditional way of saying ‘Thank You.’ Although tipping is voluntary, we suggest a daily amount of AUD10.00 on the Sun and Dawn Princess, and USD10.00 on all other Princess Ships. For passengers’ convenience, we have introduced a method of tipping that makes it easier to reward staff for their excellent service. The suggested amount of AUD10.00 or USD10.00 will be added to each passenger’s (aged 13 years and over) on board account on a daily basis. This allows for the collection of tips without the need for cash and helps to ensure all staff who have served you are rewarded. You can adjust or remove the standard daily charge at any time during your cruise, or direct it to specific staff who have provided excellent service. See the Pursers Desk for any queries.
CHILDREN: Children are not permitted to sail if, at the time of sailing, they are less than 12 months old. Due to the limited children’s and teenager’s facilities on board, there are restrictions on the number of children that can be accommodated in different age groups. Children’s dates of birth are required to be provided at time of booking in order to avoid exceeding these limits. Once the relevant limits have been reached we will not be able to accept bookings for any children in the applicable age group. Passengers under 18 years of age not cruising with their parents must provide a letter of consent from them when booking and must travel in a complete cabin with an adult (18 years or over). For cruises S820, D837, D838 and D839 any passenger under the age of 21 years at the time of travel must travel in the same cabin as their parent or legal guardian. There must be a minimum of two full fares in each cabin before children’s fares can be applied. Infants 12 months to 2 years 11 months are welcome to travel, however they will be required to be cared for, accompanied and supervised by a parent or guardian at all times throughout the cruise. There will be a charge for evening child activities in the youth centre between 10pm and 1am for children 3 to 12 years. Restrictions may apply for children’s access to the whirlpool spas.
PREGNANCY: We cannot accept any passenger who will have entered the 24th (or later) week of pregnancy by the end of the cruise.
ILLICIT SUBSTA NCES: We reserve the right to search your person and/or luggage for any illicit substances and reserve the right to deny boarding or to disembark any persons in possession of illicit substances.
ALCOHOL: The legal age to consume alcohol on board is 18 years. To ensure the safety and comfort of all on board, we wish to advise that passengers are not permitted to take on any alcohol for personal consumption. Duty-free and personal alcohol purchased shore side, must be surrendered by passengers at embarkation or prior to boarding in any port. All alcohol will be held under bond and returned at disembarkation in the final port of call. Please note that all luggage, both hand and check-in, will be x-rayed at embarkation. At disembarkation, individuals must declare to Customs all amounts of alcohol in excess of the local Customs limit. Carrier reserves the right to refuse to serve alcohol to any passenger for any reason. For those whose age is questionable, photo identification may be requested.
SMOKING: Certain sections of the ship are designated as ‘Non-Smoking’, including all dining areas. We kindly ask you not to smoke in these areas. Also, as a courtesy to your fellow passengers, please refrain from smoking pipes and cigars.
TRAVEL INSURANCE: At time of deposit, it is essential that you take out comprehensive international travel insurance to cover charges arising should you have to cancel your holiday. Please note that not all reasons for cancellation will be covered by insurance. Carefully check the type of insurance cover before purchasing. Travel insurance is also essential at the time of travel to cover any medical expenses, pre-existing medical conditions and lost or damaged luggage. Carrier may not be liable for lost or damaged baggage and personal property. Arrange a policy with your travel agent when booking, and carry a copy of the policy with you on your cruise holiday.
FARE BASIS: Your cruise fare is determined by the number of passengers aged 12 months and over sharing your stateroom, its location on the ship and the type of amenities offered. Your ‘total fare’ includes the cruise fare, discounts, charges, government taxes (excluding the Passenger Movement Charge where applicable), airline/airport taxes and fees, hotels and supplementary airfares, but are subject to change without notice. Princess Savers are subject to availability and cabins are set aside in selected grades which are available with the Princess Savers discount of up to 30%. Once these cabins are sold the fare may revert to an alternative discount or the full brochure fare and we reserve the right to do this at any time. ‘Princess Savers’ apply per person. All other information, including itinerary details and ground arrangements are subject to change without notice. No refunds are available when changes do occur. We can provide up-to-date advice.
SPECIAL PROMOTIONAL FARES: On occasions we will advertise special promotional fares, and we reserve the right to release and withdraw these fares at any time. Special promotional fares are applicable for new bookings only, and any person cancelling an existing booking of a published brochure fare to re-book on a special promotional fare on the same cruise will be subject to the cancellation fees. Please see the ‘CANCELLATIONS’ clause. Promotional fare cabins are berthed at our discretion, and no specific cabin or berth requests will be taken. Cabin numbers will be advised at embarkation, and we reserve the right to change your allocated cabin at any time.
YOUR FARE INCLUDES: Cruise fares include accommodation from the initial point of embarkation to the final point of disembarkation, as specified in the itinerary, and all main meals and entertainment while on board.
YOUR FARE DOES NOT INCLUDE: Cruise fares do not include airfares (unless specifically mentioned); transfers (except as noted in the itinerary); shore excursions; sightseeing or meals ashore (except as noted in the itinerary); gratuities to ship personnel, waiters, escorts and drivers (except as noted in the itinerary); beverages (not part of the regular menu); laundry and dry cleaning services; service charges at bars and alternative restaurants on board; valet services; or any other item of a personal nature such as, but not limited to, spa services, snacks, photographs and medical services. Or anything not mentioned in the ‘Your fare includes’ section above.
PASSPORTS AND DOCUMENTAT ION: All passengers are required to have a valid passport for a cruise with an overseas (international) destination. Passports are not required on S808N, S809N, S813, S815, S818, S819, S906, S907, S908, S909, S915, D836, D904, D910 and D912 cruises; but some form of photo identification is required on these cruises, such as a driver’s license. We recommend that if you hold a valid passport, this should be the form of identification that you travel with. If you hold other than an Australian or New Zealand passport you should check with your travel agent about visa requirements. Passports and visas must be valid for a minimum of 6 months beyond the date of the cruise return. To comply with Australian Government Immigration Department requirements, it is essential that the full name (as shown in passport) and date of birth of each passenger be given to us at time of booking.
VISAS: There are many regulations that apply to differing nationalities and countries and it is the responsibility of you and your travel agent to ensure that you are in possession of the necessary documents to transit the countries included in your itinerary. Please note that travel on board will not re-validate an Australian re-entry visa.
Luggage: Princess Cruises carries all personal luggage provided each item conforms to the size limits of no more than 140cm x 60cm x 40cm and should not exceed 32kg in weight. For passengers booking airfares, additional airline luggage restrictions will apply.
PRIVACY POLICY: Upon completion of your cruise, your booking information is automatically transferred to our past passenger database to ensure that you are notified of special offers that are regularly made available to our past passengers. If you do not wish to receive such offers, please contact Carnival plc on 13 24 88 . We respect your privacy and the personal information you provide to us will be treated in accordance with our privacy policy. If you would like to request access to personal information we have collected about you, lodge a complaint concerning the manner in which we may have handled your personal information or simply obtain a copy of our privacy policy, please contact our Customer Relations department on 1800 127 384 and ask to speak to our Privacy Officer or write to: Locked Bag 1014, St. LeonardsNSW 1590 or email privacy@pocruises.com.au
PASSAGE CONDITIONS
1. No agreement exists between you and the Carrier until we have received your deposit monies.
2. We reserve the right, if Carrier thinks it necessary, to deviate from the ship’s advertised route, to delay or cancel part of, or the whole cruise, to substitute or change the ship or ports of call, to remove the ship from service, to charter out the ship, or to tow or assist any vessel or perform any similar act, in Carriers absolute discretion or that of the Captain. In such an event the Carrier shall not be required to refund any portion of the fare, make any other compensation or be liable for any other consequential damage, loss, expense, loss of time or inconvenience. Accordingly, you should not make any important arrangements or meetings based on the proposed itinerary of the cruise, which may change without liability to the Carrier.
3. Cancellations, for whatever reason, will be subject to the following charges: prior to 45 days of sailing, forfeiture of your non-refundable, non-transferable deposit; between 44 and 31 days of sailing, 25% of total fare; between 30 and 15 days of sailing, 50% of total fare; less than 14 days or non-appearance, 100% of total fare. (All airfares and hotel packages are non-refundable for cancellations made inside 60 days prior to the first flight departure date. Airfare conditions listed are subject to change without notice and will be those applicable at the time of ticketing. Additional handling/service fees may be imposed by your travel agent. Please note that the transfer of an existing cruise booking to a new cruise is regarded as a cancellation of the first cruise booking and is subject to the applicable cancellation fees.
4. For cruises Grand Pacific World Cruise (S814), Pearls of Tahiti (S817), Round Australia (S819, S907 and D836), Cherry Blossom (D907), New Year cruises (S901 and D901), Hawaiian Discovery (D908N and S916), South Africa and India Odyssey (S910) and World Cruise (D914), full payment is due 90 days prior to sailing. Special cancellation conditions apply for these cruises: prior to 75 days of sailing, forfeiture of your non-refundable, non-transferable deposit; 74 and 61 days of sailing, 25% of total fare; between 60 and 31 days of sailing, 50% of total fare; less than 30 days or non-appearance, 100% of total fare. All airfares are non-refundable for cancellations made inside 60 days prior to the first flight departure date. Airfare conditions listed in this brochure are subject to change without notice and will be those applicable at the time of ticketing. Additional handling/service fees may be imposed by your travel agent. Please note that the transfer of an existing cruise booking to a new cruise is regarded as a cancellation of the first cruise booking and is subject to the applicable cancellation fees.
5. We shall not be required to refund any portion of your fare nor pay any expenses whatsoever including any transportation, medical or living expenses if you leave the cruise early, and any such expense which is reasonably incurred by us on your behalf shall be payable by you to us on demand.
6. We have the right to charge the fare applicable at the date of departure. Any difference must be paid before you board the ship or commence the cruise.
7. Only one amendment to your air ticket (if applicable) is permitted after it is issued provided the same class is available and will incur a minimum amendment fee of AUD100 per person.
8. It may be necessary for security reasons for us or people working for us and/or port/ government agencies to search you and/or your luggage and goods. By entering into this agreement you agree to allow such searches.
9. (i) The Captain, at all times, has the right to confine, have sedated or to put ashore any passenger whose mental or physical health, in the Captain’s opinion, warrant that passenger being put ashore or whose conduct seriously inconveniences or jeopardises the enjoyment, health or safety of any passenger or other persons. The Carrier shall not be liable for such actions or for any loss incurred (including repatriation expenses) and refunds are not payable. Any expense incurred by us under this clause shall be payable by you to us on demand.
(ii) By entering this agreement you consent to the Carrier receiving any medical information and documentation resulting from you consulting the on board Medical Department, and to the Carrier disclosing these internally as well as to external advisors and insurers.
(iii) At the time of paying your deposit, it is strongly recommended that you obtain valid comprehensive international travel insurance covering you for the duration of the cruise.
By entering into this agreement you agree to provide proof of this insurance to the Carrier if requested. You should carry a copy of the policy with you on your cruise holiday.
(iv) You consent to the Carrier monitoring all public areas of the ship by CCTV and the viewing, recording, retention and utilisation of such recordings by Carrier’s ship and shore-based personnel and/or Carrier’s external advisors. Carrier shall not be liable for any consequences of the viewing, recording, retention and/or utilisation of such recordings or for any loss or damage howsoever arising as a result.
10. Subject always to Carrier right to limit liability under applicable law or convention:
(i) Carrier shall not be liable for the death, injury or sickness of any passenger however arising and whether or not arising in the course of performance of the cruise, unless caused by Carrier’s proven negligence in which case Carrier’s liability is limited to AUD200,000.
(ii) Where the Trade Practices Act 1974 applies and it is not possible to exclude, restrict or modify any conditions, warranties or express rights to or other rights implied into this contract, Carrier liability for any breach of condition, warranty or other right is limited to supplying the relevant cruise again or the cash equivalent.
(iii) Carrier shall not be liable for the loss of or damage to any luggage or goods, including valuables, however arising, unless caused by Carrier’s proven negligence, in which case our liability is limited to AUD1,500.
(iv) Any compensation payable by Carrier up to the limits referred to in (i), (ii) and (iii) above will be reduced in proportion to any contributory negligence by you.
11. Luggage shall be deemed to have been delivered undamaged to you unless written notice of any loss or damage is given to us within 7 days from the date you leave the ship.
12. Except where it operates as a Carrier directly providing such services to you, the Carrier acts only as an agent for airlines, bus companies, car hire companies, hotels, shore tour operators and boat or dive operators, all of whom are independent contractors. Accordingly, Carrier shall not be liable in connection with any of these entities’ services. Nor shall the Carrier be responsible for information supplied concerning any of those entities’ services. The Carriers responsibility does not extend beyond the ship. Whenever you leave the ship, any arrangements made by or for you and all activity undertaken by you are at your own risk.
13. Any action, claim, suit or proceeding arising out of or connected in any way with this contract or the cruise shall only be brought in New South Wales and shall be governed by New South Wales law as shall this contract. Subject to clause 11 any claim must be notified in writing to Carnival plc within 28 days of you leaving the ship or the date you first had knowledge of the material facts giving rise to your claim, whichever first occurs. Any action, claim, suit or proceeding must be commenced within one year of you leaving the ship or of the date when you first had knowledge of the material facts giving rise to your claim, whichever first occurs. If either of these conditions is not complied with, any action, claim, suit or proceeding and all rights whatsoever and howsoever shall be absolutely barred and extinguished.
14. You agree that in entering into this contract the Carrier, ship’s owners, operators, managers, charterers and any parent affiliate or subsidiary company shall have the benefit of all rights and exemptions contained in these Passage Conditions. You undertake not to make any claim against any person or entity other than Carrier and if such claim should nevertheless be made, you agree to indemnify the Carrier and the person or entity against whom such claim is made against the consequences thereof.
Carnival plc trading as Agent
ABN 23 107 998 443 Licence No. 2TA 5580203 Pacific Highway, St. Leonards NSW 2065
Locked Bag 1014, St. Leonards NSW 1590.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or the cruise operator's error. In such a case, if you make a reservation enquiry with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website. When making a reservation via this website or over the phone, we ask you to agree to the terms and conditions displayed. Your reservation and cruise holiday will be governed by the terms of the agreement and any other documentation or information provided to you before you depart. Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking. Refunds will not be made for bookings cancelled due to inclement weather. We strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To reserve a cabin(s), you must complete our reservations enquiry form which is easy to follow and secured with the latest encryption technology. Once we receive your enquiry, we will contact you via phone or email, to advise of availability and confirm the final price is correct. A booking is confirmed when you have been emailed a confirmation notice and at this stage the deposit is processed on your credit card or your bank deposit has been received. Your deposit then becomes subject to the cancellation policy of the cruise line and Cruise Republic. These are stated in the terms and conditions.
When your booking has been confirmed we will send you your cruise booking number for the cruise line. Once you receive your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date without incurring a penalty. If you are booking via phone, please first make sure you have read the terms and conditions. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the customer to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on/via this website you acknowledge that we disclose your information to your selected Cruise Ship company/operator.
Amendments
Once you have paid a deposit against your cruise, any changes made to the booking will incur an amendment fee of $25 plus and applicable fees set you by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy.
Cancellations
Once a deposit is made towards your cruise holiday it is deemed that you have accepted our terms and conditions, so are subject to any cancellation fees. Bookings canceled after the deposit is paid, will incur a cancellation fee of $200. Plus any additional cancellation fees set out by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy.
Payments
Payments towards your cruise holiday made by credit cards are subject to a transaction fee of 1.5%. Cruise Republic accept Visa and Mastercard Cards only. Payments made by bank deposit do not incur any transaction fees.
Privacy
Privacy of your information is an absolute priority to us. When you book we request whether you are interested in receiving further offers from us. If you decline, we will not email you with such offers. We also always give you the opportunity to unsubscribe and opt out of receiving these emails. We treat your details as confidential and we NEVER disclose your information to third parties other than the supplier who is fulfilling your cruise holiday.
